Privacy Policy
At TJK Moving, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit www.tjkmoving.com or use our moving and storage services.
Our goal is to be transparent about the information we collect, why we collect it, and how we use it.
Types of Information We Collect
When you interact with TJK Moving, we may collect certain information, including:
Your name, email address, and phone number.
Your physical address and moving addresses, when necessary to provide moving services.
Payment and billing information, if you book or purchase services from us.
Information about your moving or storage needs.
Any additional information you voluntarily provide to us through phone calls, emails, forms, quote requests, or other communications.
How We Collect Your Information
We collect information in several ways, including:
Directly from you: When you complete a form, request a quote, contact us by phone or email, schedule a move, or otherwise provide information to us.
Automatically through our website: We may use cookies and similar technologies to understand how visitors interact with our website and to improve our website and services.
Why We Collect Your Information
We collect and use your personal information for purposes including:
Providing the moving and storage services you request.
Preparing and responding to quote requests.
Communicating with you regarding your move.
Scheduling and coordinating moving services.
Sending appointment reminders and service-related notifications.
Processing payments and billing.
Responding to questions, requests, and customer-service inquiries.
Improving our services, website, and customer experience.
Complying with applicable legal and regulatory requirements.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure.
These measures may include:
Encryption: Sensitive information may be encrypted during transmission.
Access controls: Access to personal information is limited to authorized personnel who need the information to perform their job responsibilities.
Secure storage: We use reasonable administrative, technical, and physical safeguards to protect information stored online and offline.
Monitoring and security practices: We routinely take reasonable steps to help protect our systems and information from unauthorized access.
Although we take reasonable precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
How We Share Your Information
We may share personal information when reasonably necessary to provide the services you request, process payments, operate our business, maintain our website, or comply with legal requirements.
Mobile information and SMS consent: We do not sell or share your mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
When information must be shared with a service provider to provide a requested service, we take reasonable steps to ensure that the information is handled appropriately and confidentially.
Consent for SMS/Text Messaging
When you voluntarily opt in to receive SMS messages from TJK Moving, you agree that we may send you transactional and service-related text messages concerning services you have requested.
These messages may include:
Quote responses and updates.
Scheduling information.
Appointment reminders.
Moving-service notifications.
Service coordination and updates.
Billing or payment-related notices.
We do not use this SMS program to send promotional or marketing text messages.
SMS Opt-Out
You can cancel SMS messages at any time by replying STOP to a message from us.
After you send the SMS message STOP, we will send you a confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you voluntarily opt in again.
SMS Help
If you are experiencing problems with the messaging program, reply HELP for assistance.
You can also contact us directly:
Phone: 973-557-1919
Email: contact@tjkmoving.com
Message and Data Rates
Message and data rates may apply. Message frequency varies based on the services you request and your interactions with TJK Moving.
If you have questions about your text messaging or data plan, please contact your wireless provider.
Carriers are not liable for delayed or undelivered messages.
Your Rights and Choices
You may have rights regarding the personal information we maintain about you, subject to applicable law. These may include the right to:
Request access to personal information we have about you.
Request correction of inaccurate or outdated information.
Request deletion of personal information where applicable.
Opt out of certain communications.
Withdraw SMS consent at any time by replying STOP.
To exercise these rights or ask questions about your personal information, please contact us using the information below.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and improve the customer experience.
You can adjust your browser settings to control or restrict cookies. Some website features may not function properly if certain cookies are disabled.
Links to Other Websites
Our website may contain links to third-party websites or services.
TJK Moving is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and fulfill other legitimate business purposes.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.
When we make changes, we will post the updated Privacy Policy on this page and update the effective date above.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, your personal information, or our SMS program, please contact us:
TJK Moving
Phone: 973-557-1919
Email: contact@tjkmoving.com
Address: 1441 Vista St, Philadelphia, PA 19111
Website: www.tjkmoving.com
SMS/Text Messaging Communication (SMS Updates)
a. Program Description: TJK Moving uses SMS to send customers important operational updates, moving quotes, appointment reminders, and service notifications related to their move.
b. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
c. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at
contact@tjkmoving.com or +1 (973) 557-1919
d. Carriers are not liable for delayed or undelivered messages.
e. Message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages at a frequency that varies based on your requested services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
f. If you have any questions regarding privacy, please read our privacy policy.